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Safe Play Commitment

Responsible Gaming at vippoints.net

At vippoints.net, we believe that gaming should always be a source of entertainment — never stress, never debt. We are fully committed to providing Filipino players with the tools, information, and support they need to keep their gaming experience safe, fun, and within healthy limits.

21+
Minimum age to play on vippoints.net
24/7
Support available for players who need help
₱0
Cost to activate self-exclusion or deposit limits
100%
KYC verification rate before first withdrawal

Gaming Should Be Fun First

Millions of Filipinos enjoy online gaming as a form of entertainment — and that is perfectly fine. Whether you are spinning slots after a long day at work in Makati, playing bingo with friends online from Cebu, or trying your luck at Dragon and Tiger from Davao, gaming is meant to be enjoyable. The problem starts when it stops being fun.

vippoints.net takes responsible gaming seriously. We are not just saying that to tick a compliance box — we genuinely care about the well-being of every player on our platform. That is why we have built a comprehensive set of responsible gaming tools directly into the vippoints.net platform, and why our support team is trained to recognize and respond to signs of problem gambling.

Problem gambling can affect anyone, regardless of income, age, or background. It does not discriminate between a first-time player in Quezon City and a seasoned bettor in Manila. The key is awareness — knowing the warning signs, understanding your own limits, and having the courage to ask for help when you need it.

Our Promise: vippoints.net will never pressure you to gamble more than you are comfortable with. We will never send you promotional offers if you have opted out. And we will always make it easy — not difficult — to set limits, take a break, or close your account permanently.
Healthy Gaming Principles
  • Only gamble with money you can afford to lose
  • Set a budget before you start — and stick to it
  • Never chase losses with bigger bets
  • Take regular breaks during gaming sessions
  • Never gamble when you are stressed, drunk, or emotional
  • Keep gaming separate from your financial obligations
  • Balance gaming with other hobbies and social activities
  • Never borrow money to fund your gaming

Our Responsible Gaming Tools

Built into your vippoints.net account — free, instant, and always available

Deposit Limits

Set a daily, weekly, or monthly deposit cap directly from your account settings. Once your limit is reached, vippoints.net will automatically block further deposits until the period resets. Lowering your limit takes effect immediately; raising it requires a 7-day cooling-off period to protect you from impulsive decisions.

Session Time Limits

Lose track of time easily? Set a session time limit and vippoints.net will send you a reminder — or automatically log you out — when your chosen duration is reached. You can set limits from 30 minutes up to 8 hours per session. This tool is especially useful for players who tend to extend their sessions longer than planned.

Cool-Off Period

Need a short break without fully closing your account? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time, you will not be able to log in, place bets, or receive any promotional communications from vippoints.net. The cool-off activates immediately and cannot be reversed once set.

Self-Exclusion

Self-exclusion is a formal, longer-term break from vippoints.net. You can self-exclude for 6 months, 1 year, 3 years, or permanently. During self-exclusion, your account is fully suspended — no logins, no deposits, no marketing. If you attempt to create a new account during this period, it will be closed immediately upon detection.

Loss Limits

Set a maximum loss threshold for a given day, week, or month. Once your net losses reach the limit you have set, vippoints.net will prevent further gameplay until the period resets. This tool helps you stay within a budget you are genuinely comfortable with, rather than chasing losses in the heat of the moment.

Marketing Opt-Out

You can opt out of all promotional communications from vippoints.net at any time — including bonus offers, free spin notifications, and event announcements. Simply update your preferences in your account settings or contact our support team. Players who are on a cool-off or self-exclusion are automatically removed from all marketing lists.

How to Activate These Tools

All responsible gaming tools on vippoints.net are available directly from your account dashboard. Here is how to access them:

  1. Log in to your vippoints.net account Visit the login page and enter your registered email and password to access your account dashboard.
  2. Go to Account Settings Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
  3. Select "Responsible Gaming" In the settings menu, find the "Responsible Gaming" tab. All tools — deposit limits, session limits, cool-off, and self-exclusion — are listed here.
  4. Choose and activate your preferred tool Select the tool you want to use, set your preferred parameters, and confirm. Most tools activate instantly.
  5. Contact support if you need help If you are having trouble activating any tool, or if you need to request self-exclusion urgently, our 24/7 support team can assist you immediately via live chat.

Warning Signs to Watch For

Problem gambling often develops gradually. These are some of the warning signs that your gaming may be becoming a problem:

  • Spending more money on gaming than you originally planned
  • Gambling to escape stress, anxiety, depression, or personal problems
  • Chasing losses — betting more to try to win back what you lost
  • Lying to family or friends about how much time or money you spend gaming
  • Neglecting work, school, or family responsibilities because of gaming
  • Borrowing money from friends, family, or loan apps to fund gaming
  • Feeling restless or irritable when you try to cut back or stop
  • Thinking about gambling constantly, even when you are not playing
  • Using GCash or BDO savings meant for bills or groceries to deposit
If you recognize two or more of these signs in yourself or someone you know, it may be time to seek help. You are not alone — and reaching out is a sign of strength, not weakness.

Quick Self-Assessment

Answer these questions honestly to get a sense of your current gaming habits

Ask yourself the following questions. If you answer "Yes" to three or more, we strongly encourage you to use our responsible gaming tools or speak with a professional counselor.

1 Have you ever spent more money gambling than you intended to in a single session?
2 Have you ever gambled to try to win back money you had already lost?
3 Have you ever hidden your gambling activity from your family or partner?
4 Has gambling ever caused you to miss work, school, or an important family event?
5 Have you ever borrowed money — from a person or a lending app — to fund your gambling?
6 Do you feel anxious, irritable, or restless when you are not able to gamble?
7 Have you ever used money set aside for rent, utilities, or groceries to make a deposit?
8 Have you tried to cut back on gambling but found it difficult to do so?
This is not a clinical diagnosis. It is a starting point for honest self-reflection. If your answers concern you, please reach out to our support team or contact a professional counseling service. There is no shame in asking for help.

Our 21+ Policy & Age Verification

Philippine law is clear: online casino gaming is restricted to individuals who are 21 years of age or older. vippoints.net enforces this rule strictly and without exception. We do not allow minors to register, deposit, or play on our platform under any circumstances.

During the registration process, all players are required to declare their date of birth. Before any withdrawal is processed, players must complete our Know Your Customer (KYC) verification process, which includes submitting a valid government-issued ID — such as a Philippine passport, UMID, PhilSys National ID, or driver's license — to confirm their identity and age.

If we discover that a player is under 21 years of age, we will immediately close their account, void any winnings, and return deposits at our discretion. We take underage gambling extremely seriously and cooperate fully with PAGCOR's enforcement efforts.

Parents and Guardians: If you believe a minor in your household has accessed vippoints.net, please contact our support team immediately. We will act swiftly to close the account and prevent further access. We also recommend using parental control software to restrict access to gambling websites on shared devices.

Accepted Verification Documents

Philippine Passport
Valid, unexpired. Must show full name, date of birth, and photo clearly.
PhilSys National ID
The Philippine Identification System card is accepted as primary ID.
UMID Card
Unified Multi-Purpose ID issued by SSS, GSIS, PhilHealth, or Pag-IBIG.
Driver's License
LTO-issued driver's license. Must be valid and clearly legible.

Regulatory Compliance & PAGCOR

vippoints.net operates in alignment with Philippine gaming regulations

Philippine Amusement and Gaming Corporation (PAGCOR)

PAGCOR is the government agency responsible for regulating and licensing online gaming operations in the Philippines. vippoints.net aligns its responsible gaming framework with PAGCOR's guidelines, including age verification requirements, player protection standards, and anti-money laundering compliance. PAGCOR also maintains its own responsible gaming resources and helpline for Filipino players who need assistance.

Anti-Money Laundering Compliance: vippoints.net complies with the Anti-Money Laundering Act (AMLA) of the Philippines. All transactions are monitored, and suspicious activity is reported to the Anti-Money Laundering Council (AMLC) as required by law. KYC verification is mandatory for all withdrawals.
Data Privacy Act Compliance: All player data collected during the responsible gaming process — including self-exclusion requests and KYC documents — is handled in strict accordance with Republic Act No. 10173 (the Data Privacy Act of 2012). See our Privacy Policy for full details.

Common Questions

Answers to the most frequently asked responsible gaming questions

Log in to your vippoints.net account, go to Account Settings, and select the "Responsible Gaming" tab. From there, you can set daily, weekly, or monthly deposit limits. Your chosen limit takes effect immediately. If you want to lower your limit, the change is instant. If you want to raise it, there is a mandatory 7-day waiting period to protect you from impulsive decisions.

A cool-off period is a short-term break — 24 hours, 7 days, or 30 days — during which your account is temporarily suspended. It is designed for players who need a brief pause. Self-exclusion is a longer, more formal commitment — 6 months, 1 year, 3 years, or permanent — for players who feel they need a more serious break from gaming. Both tools are free and activate immediately.

Self-exclusion cannot be reversed during the chosen exclusion period. This is intentional — the tool is designed to be a firm commitment, not something that can be undone in a moment of temptation. Once the exclusion period ends, you may contact our support team to request reactivation. We will require a cooling-off confirmation before reinstating your account.

Any remaining balance in your vippoints.net account at the time of self-exclusion will be held securely. You may request a withdrawal of your remaining balance by contacting our support team. Withdrawals during self-exclusion are processed to your verified payment method — GCash, PayMaya, BPI, BDO, or Metrobank — after identity verification.

Yes. PAGCOR operates responsible gaming programs and resources for Filipino players. Additionally, the National Center for Mental Health (NCMH) in the Philippines provides counseling services for behavioral issues including problem gambling. You can also reach out to our vippoints.net support team 24/7 — we can connect you with appropriate resources and help you activate any responsible gaming tools on your account.

All players must declare their date of birth during registration. Before any withdrawal is processed, players must complete KYC verification by submitting a valid government-issued Philippine ID. If we detect or suspect that a player is under 21 years of age at any point, we will immediately suspend the account, void any winnings, and return deposits. We also encourage parents and guardians to use parental control software on shared devices.

Play Smart. Play Safe. Play at vippoints.net.

Enjoy all your favorite games — slots, bingo, live casino, Dragon and Tiger — with the peace of mind that comes from a platform that genuinely has your back.

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21+ only. Please gamble responsibly. If gaming stops being fun, use our free responsible gaming tools or contact our 24/7 support team.

21+ vippoints.net is strictly for players aged 21 and above. Gambling can be addictive — please play responsibly and within your means.  |  Responsible Gaming